A ‘non-techies’ journey to UX design
7 min readMay 19, 2020
Charlotte J. is a UX Designer and Digital Transformation Consultant at a large French Insurance company. She’s a true Parisian, her passion definitely came pouring out throughout our conversation! Before getting too far ahead, let me briefly explain what UX is.
UX or User Experience is centred around how a user or customer interacts with a product such as a website or app. The best UX delights the…